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Ekachakra Technologies
Ekachakra Technologies
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Ekachakra Technologies
Ekachakra Technologies

Terms and Conditions

1. Introduction

Welcome to Ekachakra Technologies (Pty) Ltd ("we", "our", "us"). These Terms and Conditions govern your use of our website located at https://ekachakra.co.za, the purchase of our products and services, and any related software solutions ("Service").

By accessing or using our website or Service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Business Information

3. Description of Services

Ekachakra Technologies provides an online platform for purchasing computer hardware, networking equipment, electrical supplies, security systems, and software solutions. Our product categories include:

  • Computing hardware (desktops, laptops, servers, components)
  • Networking equipment (routers, switches, cabling)
  • Security and surveillance systems (CCTV, access control)
  • Electrical supplies and power solutions
  • Software licences and subscriptions
  • Custom software development and web design services
  • Technical support and IT consulting

All product descriptions, prices, and availability are subject to change without notice. We reserve the right to modify or discontinue products, refuse service to anyone, and limit quantities.

4. User Accounts

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials, all activities under your account, and notifying us immediately of any unauthorised use.

5. Acceptable Use

You agree not to:

  • Use our services for any unlawful purpose
  • Violate any applicable laws or regulations
  • Attempt to gain unauthorised access to our systems
  • Interfere with or disrupt our services
  • Collect or harvest user information without permission
  • Upload viruses or other malicious code
  • Provide false information during registration or checkout

6. Orders and Payment

  • All orders are subject to acceptance and availability
  • Payment must be received in full before goods are dispatched
  • We use secure third-party payment providers to process payments
  • All prices are quoted in South African Rand (ZAR) and exclude VAT unless stated otherwise
  • We reserve the right to refuse or cancel orders at our discretion
  • Prices may change without prior notice, but confirmed orders will be honoured at the quoted price

7. Shipping and Delivery

For physical product orders:

  • Delivery times are estimates and not guaranteed
  • We are not responsible for delays caused by courier services
  • Risk transfers to the customer upon delivery
  • Orders are shipped via trusted South African courier partners
  • Shipping costs are calculated at checkout based on weight and destination

For software and digital products, access is granted electronically upon payment confirmation.

8. Returns and Refunds

Products may be returned within 7 days of receipt if defective or incorrect. Full details are available in our Refund Policy. Software licences, custom orders, and used products are generally non-returnable.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, software, and custom developments, is the property of Ekachakra Technologies and is protected by South African and international intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law, Ekachakra Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or the purchase of our products. Our maximum liability is limited to the amount paid for the product or service in question.

11. Warranty

Products carry the manufacturer's standard warranty unless otherwise stated. Warranty claims must be directed through our support team. Warranty does not cover damage caused by misuse, neglect, unauthorised modification, or normal wear and tear.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the courts of South Africa.

13. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page. Continued use of our services after changes constitutes acceptance of the updated Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

Last updated: February 2026

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